Grow Your Business, Get More Customers and Halve Your Marketing Budget With World Class Customer Experience (CX)

2nd May 2019 09:30 - 10:15

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Kate Cooper-Fay

What can us small businesses learn from giants like Travelodge, Mitie PLC and Tesco to grow our businesses?


For the past 18 years, Kate Cooper-Fay has been consulting at board level with these companies, transforming them using simple strategies that build incredibly deep relationships with customers. In this special presentation, Kate’s business partner (and celebrated speaker), Kennedy shares with you the incredible secrets of how tiny, inexpensive changes to our businesses can lead to lowering marketing costs, winning more customers and oodles of kudos within our industries – using the same simple secrets that the likes of Amazon and Apple rely on.


You’ll leave inspired, energised and with a head full of ideas of how you can apply these techniques to your business (regardless of your size or budgets). Seating is limited so please arrive early.